Delivery Policy

AstroVaarta Delivery Policy

At AstroVaarta, we strive to ensure that your orders are delivered promptly and in perfect condition. This Delivery Policy outlines our procedures and guidelines for shipping and handling.

1. Shipping Locations We offer delivery services to various locations worldwide. Please check our website or contact our customer service team to confirm if we ship to your location.

2. Processing Time

Order Processing: Orders are typically processed within 1-3 business days after payment is confirmed.
Custom Orders: Custom orders, such as personalized astrology reports or specific gemstone requests, may require additional processing time.

3. Shipping Methods

Standard Shipping: We offer standard shipping for all orders. Delivery times vary depending on the destination.
Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Delivery times and availability will be displayed at checkout.

4. Shipping Costs

Standard Shipping: Shipping costs are calculated based on the weight of the items and the delivery destination. The shipping cost will be displayed at checkout.
Free Shipping: We offer free standard shipping on orders above a certain amount, as specified on our website.

5. Delivery Times

Domestic Deliveries: Typically, domestic orders are delivered within 5-7 business days after processing.
International Deliveries: International orders may take 10-20 business days, depending on the destination and customs procedures.

6. Tracking Your Order Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

7. Delays and Issues While we strive to ensure timely delivery, there may be delays due to factors beyond our control, such as weather conditions, customs clearance, or postal service disruptions. If you experience significant delays, please contact our customer service team for assistance.

8. Delivery Address Please ensure that you provide an accurate and complete delivery address when placing your order. AstroVaarta is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Missing or Damaged Items

Missing Items: If any items are missing from your order, please contact us immediately for resolution.
Damaged Items: If your order arrives damaged, please contact us with photos of the damaged items and packaging. We will arrange for a replacement or refund as appropriate.

10. Contact Us If you have any questions or concerns about your delivery, please contact our customer service team at contact@astrovaarta.com.